Caterpillar NO20NE, NO20NEP, NO10NEF, NO10NEFP, NO20NEX, NO20NEXP, NTR30N Order Picker / Tow Tractor Service Manual
380 pages · Publication 624877
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- Models
- NO20NE, NO20NEP, NO10NEF, NO10NEFP, NO20NEX, NO20NEXP, NTR30N
- Manual type
- Service Manual
- Pages
- 380
- Publication
- 624877
- Condition
- Brand new

What's inside
From the manual's own table of contents: 18 sections, 242 entries. See sample pages (PDF, 484 KB)
How to read this manual5 topics
- Safety-related signs
- Symbols and abbreviations
- Safety symbols
- Other symbols and abbreviations
- Units
Safety instructions3 topics
- Service area safety
- Personal safety
- Work safety
General information15 topics
- Truck models covered by this manual
- Identification plates on the truck
- Overview of the truck
- Operating position
- Operating direction
- Operating devices
- Control panel
- Control panel for 360° steering
- Side control panel
- Truck display
- Second level order picking
- Lifting platform
- Simplex mast unit
- Scissor lift
- Trailer coupling
Mechanical maintenance70 topics
- Lifting points
- Jack points
- Hoist points
- Transportation
- Order spare parts
- Truck covers
- Front mask
- Machinery cover
- Front bumper
- Battery cover
- Transmission gear
- Remove the transmission gear
- Slewing bearing
- Traction wheel
- Disassemble the traction wheel
- Assemble the traction wheel
- Load wheels
- Lifting system and fork carriage
- Disassemble the linkage mechanism
- Castor wheels
- Remove the castor wheel unit
- Disassemble the castor wheel
- Assemble the castor wheel
- Drive unit
- Drive unit suspension
- Replace the shafts of the motor bed
- Steering wheel
- Remove the truck display
- Adjust the steering wheel
- Remove the steering wheel
- Replace the gas spring of the steering wheel
- 360º steering
- Remove the 360º steering wheel
- Remove the truck display
- Disassemble the 360º steering wheel
- Replace the sensor of the 360º steering wheel
- Replace the display control buttons
- Replace the control switches
- Replace the parking brake button
- Replace the emergency stop button
- Replace the accelerator
- Simplex mast unit
- Simplex mast unit detailed construction
- Maintenance of the mast unit
- Lubricant and fluid recommendations
- Remove the mast unit
- Disassemble the mast unit
- Inspect the forks
- Mast chains
- Lifting cylinder
- Operator presence sensing platform
- Maintenance of the operator presence sensing platform
- Lifting platform
- Remove the lifting platform
- Replace the spring
- Replace the lifting platform sensor
- Replace the rubber stoppers
- Replace the wiring harness
- Remove the lifting platform cylinder
- Remove the lifting platform pedal
- Bleed the side cylinder
- Guidance rollers
- Scissor lift
- Remove the scissor lift carriage
- Disassemble the scissor lift fork
- Disassemble the scissors
- Remove the scissor lift hydraulic cylinder
- Trailer towing unit
- Trailer coupling
- Load wheels
Electrical operation6 topics
- Schematic diagram
- Power source
- Safety circuit (emergency stop button)
- Key switch
- Traction
- AC motor operation
Battery maintenance13 topics
- Safety precautions concerning the handling of lead-acid batteries
- Battery maintenance
- Daily maintenance
- Weekly maintenance
- Monthly maintenance
- Annual maintenance
- General maintenance
- Storage
- Malfunctions
- How to clean batteries
- Charge the battery
- Measure the specific gravity of the battery
- Replace the battery
Electric system maintenance37 topics
- Control panel
- Emergency stop button for models without the lifting platform
- Emergency stop button for models with the lifting platform
- Start button
- Key switch
- Pedestrian control buttons (optional)
- Electric panel
- Discharge the controllers
- Traction controller
- Traction controller connector
- Steering controller
- Contactors and relays
- Fuses
- Remove the controller fan
- Truck connector
- Replace the truck connector
- Motor compartment
- Remove the drive unit
- Disassemble the drive unit
- Traction motor
- Pump motor
- Magnetic brake
- Sensors
- Battery cover lock sensor
- Pressure sensor
- Steering reference sensor
- Steering wheel sensor
- Forks lift upper limit sensor
- HALL sensor
- Operator platform sensor
- Mast operating speed reduction sensor
- Scissor lift sensors
- Lifting platform sensors
- Operator presence sensor of the lifting platform
- Lifting platform pedal
- Horn
- Diode test with a multimeter
Electric system adjustments and measurements7 topics
- Adjusting the electrical steering
- Assembly of the reference sensors
- Steering teaching
- Insulation resistance test
- Test voltage
- Insulation tester check
- Measure the insulation resistance
Hydraulic operation9 topics
- Hydraulic symbols
- Hydraulic oil recommendations
- Maintenance points of the hydraulic system
- Hydraulic aggregate
- Disassemble the hydraulic aggregate
- Disassemble the hydraulic oil tank
- Replace the hydraulic cylinder
- Hydraulic system with the lifting platform
- Hydraulic system with the simplex mast
Digital console3 topics
- Connect the digital console to the truck
- Select the controller
- Adjust the parameters with the digital console
Parameter descriptions3 topics
- Traction controller
- Pump controller
- Steering controller
Service data7 topics
- Special tightening torques
- Tightening torques for standard bolts and nuts
- Maintenance check list
- Lubrication
- Hydraulic oil
- Transmission oil
- Special tools
Options46 topics
- Accessory rack
- Install the accessory rack
- Install the garbage bin
- Visual Assistant
- Install Visual Assistant
- Equipment pocket
- Install the equipment pocket
- Picking plane
- Install the picking plane
- DC-DC converter
- Install the DC-DC converter
- Folding seat
- Install the folding seat
- Padded backrest
- Install the padded backrest
- Battery connector + cables
- Replace the battery connector
- Charger connector
- Replace the charger connector
- Quick battery replacement
- Remove an empty battery with the battery replacement device
- Install a full battery with the battery replacement device
- Hot storage modification
- Cold storage modification
- Warning light
- Install the warning light to the accessory rack
- Install the warning light to the safety bar
- Drive alarm
- Install the drive alarm
- Abbot2
- Install the Abbot2
- Install the iButton
- Install the SIM card
- Load support
- Install the load support
- Install the load support to a truck with the scissor lift
- Rubber bumper
- Install the rubber bumper
- Battery cover plate
- Install the battery cover plate
- Pallet entry / exit rollers
- Disassemble the pallet entry / exit rollers
- High performance pack
- Load sensing cylinder
- Intelligent Drive Assistant (IDA)
- Pedestrian control buttons
Inside this manual
Real pages from this service manual (380 pages). Open the sample pages (PDF, 483 KB)
- Diagram, page 133: Replace the wiring harness
- Troubleshooting, page 268: Pump controller
- Specifications, page 338: IDENTIFICATION
- Foldout diagram (color), page 373: DISPLAY
This is a service manual
Here's how it compares to the other manual types.
Service manual
Factory repair procedures and technical information such as specifications, troubleshooting, and wiring and hydraulic diagrams, for the models and systems the manual covers. See What's inside for its topics.
Operator's manual
Safe operation, controls, maintenance schedules, lubrication points, inspections, and basic checks. Repair procedures are in the service manual.
Parts manual
Illustrated diagrams with factory part numbers for identifying components and ordering parts. Repair procedures are in the service manual.
Engine service manuals are sometimes sold separately, since certain machine models were offered with more than one engine option.
What it's used for
Factory manual for in-house farm and construction shop use. Straightforward, complete, and easy to follow. It contains the OEM information dealership service departments and parts counters use to diagnose problems, identify components, and perform maintenance or repairs correctly.
Service shops and owner/operators who repair their own equipment
Identifying correct parts and seeing how assemblies come apart and go back together
Keeping equipment running with less downtime
Factory manual, 380 pages
Quantity one is the manual described above.
Fast free USA shipping
Ships in 1 business day.
60-day returns
Free if the mistake is ours. A manual ordered in error must come back unopened in its shrink-wrap; you pay return shipping and a 20% restocking fee applies. Return policy
Binder not included
Manuals over about 300 pages may need a standard 3-ring binder, which you can buy locally to keep the pages organized for shop use.
Questions about model, serial number, engine coverage or contents? Contact us before purchasing and we'll help confirm it's the right manual. Please verify the manual type, machine model, serial number range and engine coverage before purchasing: manuals ordered in error carry a 20% restocking fee (return policy).