Komatsu PC360LCi-11, PC390LCi-11 with 6D114E-6 Engine Hydraulic Excavator Service Manual
3,593 pages · Publication CEBM031702
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- Models
- PC360LCi-11, PC390LCi-11 with 6D114E-6 Engine
- Serial coverage
- PC360LCi-11 A38001 and up, PC390LCi-11 A31001 and up
- Manual type
- Service Manual
- Pages
- 3,593
- Publication
- CEBM031702
- Condition
- Brand new

What's inside
From the manual's own table of contents: 359 sections, 700 entries. See sample pages (PDF, 1090 KB)
Show all 359 sections
OVERHEAT PREVENTION SYSTEM3 topics
- TURBOCHARGER PROTECTION SYSTEM
- AUTOMATIC IDLE STOP SYSTEM
- COMPONENT PARTS OF ENGINE SYSTEM
COOLING SYSTEM1 topic
- LAYOUT DRAWING OF COOLING SYSTEM
CONTROL SYSTEM5 topics
- LAYOUT DRAWING OF CONTROL SYSTEM
- MACHINE MONITOR SYSTEM
- KomVision SYSTEM
- KOMTRAX SYSTEM
- COMPONENT PARTS OF CONTROL SYSTEM
HYDRAULIC SYSTEM5 topics
- LAYOUT DRAWING OF HYDRAULIC SYSTEM
- CLSS
- ENGINE AND PUMP COMBINED CONTROL SYSTEM
- PUMP AND VALVE CONTROL SYSTEM
- COMPONENT PARTS OF HYDRAULIC SYSTEM
WORK EQUIPMENT SYSTEM8 topics
- LAYOUT DRAWING OF WORK EQUIPMENT SYSTEM
- STRUCTURE OF VALVE CONTROL
- POWER MAXIMIZING SYSTEM
- MACHINE PUSH-UP SYSTEM
- PPC LOCK SYSTEM
- WORK EQUIPMENT AND TRAVEL AUTOMATIC LOCK SYSTEM
- OIL FLOW ADJUSTER SYSTEM FOR ATTACHMENT
- COMPONENT PARTS OF WORK EQUIPMENT SYSTEM
ICT SYSTEM8 topics
- LAYOUT DRAWING OF ICT SYSTEM
- ICT CONTROL SYSTEM DIAGRAM
- BUCKET EDGE POSITION DETECTION SYSTEM
- THE INTELLIGENT MACHINE CONTROL SYSTEM
- CUSHION SYSTEM FOR ARM IN END
- CUSHION SYSTEM FOR BOOM RAISE END
- BOOM SECONDARY DRIVE SWITCH
- COMPONENT PARTS OF ICT SYSTEM
SWING SYSTEM3 topics
- LAYOUT DRAWING OF SWING SYSTEM
- SWING CONTROL SYSTEM DIAGRAM
- COMPONENT PARTS OF SWING SYSTEM
TRAVEL SYSTEM3 topics
- LAYOUT DRAWING OF TRAVEL SYSTEM
- TRAVEL CONTROL SYSTEM DIAGRAM
- COMPONENT PARTS OF TRAVEL SYSTEM
UNDERCARRIAGE AND FRAME1 topic
- LAYOUT DRAWING OF UNDERCARRIAGE
WORK EQUIPMENT4 topics
- STRUCTURE OF WORK EQUIPMENT
- FUNCTION OF WORK EQUIPMENT
- WORK EQUIPMENT CLEARANCE ADJUSTMENT SHIM
- BUCKET CLEARANCE ADJUSTMENT SHIM
CAB AND ITS ATTACHMENTS3 topics
- ROPS CAB
- CAB MOUNT
- CAB TIPPING STOPPER
HANDLE BATTERY DISCONNECT SWITCH3 topics
- TEST DIODES
- SET AND OPERATE CONTROL BOX
- CALIBRATE INTELLIGENT MACHINE CONTROL
Pm CLINIC1 topic
- Pm CLINIC SERVICE
RELATED INFORMATION ON TROUBLESHOOTING17 topics
- GENERAL TROUBLESHOOTING POINTS
- TROUBLESHOOTING POINTS FOR UREA SCR SYSTEM
- SEQUENCE OF EVENTS IN TROUBLESHOOTING
- CHECKS BEFORE TROUBLESHOOTING
- INSPECTION PROCEDURE BEFORE TROUBLESHOOTING
- TESTING IN ACCORDANCE WITH TESTING PROCEDURE
- PREPARATION FOR TROUBLESHOOTING OF ELECTRICAL SYSTEM
- PROCEDURE FOR TESTING AND TROUBLESHOOTING
- SYMPTOMS OF FAILURE AND TROUBLESHOOTING NUMBERS
- INFORMATION DESCRIBED IN TROUBLESHOOTING TABLE
- SOR SYSTEM
- CONNECTOR LIST AND LAYOUT
- CONNECTOR CONTACT IDENTIFICATION
- BOX AND T-BRANCH ADAPTER TABLE
- FUSE LOCATION TABLE
- PRECAUTIONS FOR CLEANING AND REPLACING KDPF (KCSF and KDOC)
- FAILURE CODES TABLE
TROUBLESHOOTING BY FAILURE CODE (DISPLAY OF CODE)27 topics
- FAILURE CODE [879AKA]
- FAILURE CODE [879AKB]
- FAILURE CODE [879BKA]
- FAILURE CODE [879BKB]
- FAILURE CODE [879CKA]
- FAILURE CODE [879CKB]
- FAILURE CODE [879DKZ]
- FAILURE CODE [879EMC]
- FAILURE CODE [879FMC]
- FAILURE CODE [879GKX]
- FAILURE CODE [989L00]
- FAILURE CODE [989M00]
- FAILURE CODE [989N00] Engine Controller Lock Caution3
- FAILURE CODE [A1U0N3]
- FAILURE CODE [A1U0N4]
- FAILURE CODE [A900FR]
- FAILURE CODE [A900N6]
- FAILURE CODE [A900NY]
- FAILURE CODE [AA10NX] Air Cleaner Clogging
- FAILURE CODE [AB00KE]
- FAILURE CODE [AQ10N3]
- FAILURE CODE [AS00N3] Manual Stationary Regeneration Request (SCR)
- FAILURE CODE [AS00R2]
- FAILURE CODE [AS00R3]
- FAILURE CODE [AS00R4]
- FAILURE CODE [AS00R5]
- FAILURE CODE [AS00R6]
FAILURE CODE [CA559]55 topics
- FAILURE CODE [CA595]
- FAILURE CODE [CA687] Turbo speed low error
- FAILURE CODE [CA689]
- FAILURE CODE [CA691] Intake air temperature sensor high error
- FAILURE CODE [CA692] Intake air temperature sensor low error
- FAILURE CODE [CA697] ECM internal temperature sensor high error
- FAILURE CODE [CA698] ECM internal temperature sensor low error
- FAILURE CODE [CA731]
- FAILURE CODE [CA778]
- FAILURE CODE [CA1664] KDOC Malfunction
- FAILURE CODE [CA1669]
- FAILURE CODE [CA1673]
- FAILURE CODE [CA1677] AdBlue/DEF Temperature Sensor Low Error
- FAILURE CODE [CA1678] AdBlue/DEF Temperature Sensor High Error
- FAILURE CODE [CA1682]
- FAILURE CODE[CA1683]AdBlue/DEF Tank Heating Valve Volt High Error
- FAILURE CODE [CA1684]
- FAILURE CODE [CA1686]
- FAILURE CODE [CA1691]
- FAILURE CODE [CA1694]
- FAILURE CODE [CA1695]
- FAILURE CODE [CA1696] Sensor 5 Supply Volt Low Error
- FAILURE CODE [CA1712] AdBlue/DEF Tank Thawing Error
- FAILURE CODE [CA1713] AdBlue/DEF Tank Heater Valve Open Stuck Error
- FAILURE CODE [CA1714] AdBlue/DEF Quality Sensor Out of Calibration Error
- FAILURE CODE [CA1715] AdBlue/DEF Quality Sensor Internal Circuit Error
- FAILURE CODE [CA1776] Sensor Supply Relay Volt High Error
- FAILURE CODE [CA1777] Sensor Supply Relay Voltage Low Error
- FAILURE CODE [CA1843] Crankcase pressure sensor high error
- FAILURE CODE [CA1844] Crankcase pressure sensor low error
- FAILURE CODE [CA1879] KDPF delta pressure sensor high error
- FAILURE CODE [CA1881] KDPF delta pressure sensor low error
- FAILURE CODE [CA1883] KDPF delta pressure sensor in range error
- FAILURE CODE [CA1885]
- FAILURE CODE [CA1887]
- FAILURE CODE [CA1942]
- FAILURE CODE [CA1993] KDPF delta pressure low error
- FAILURE CODE [CA2185]
- FAILURE CODE [CA2186]
- FAILURE CODE [CA2249]
- FAILURE CODE [CA2265] Fuel feed pump open error
- FAILURE CODE [CA2266] Fuel feed pump short error
- FAILURE CODE [CA2271] EGR valve lift sensor high error
- FAILURE CODE [CA2272]
- FAILURE CODE [CA2288]
- FAILURE CODE [CA2311]
- FAILURE CODE [CA2349] EGR valve solenoid open error
- FAILURE CODE [CA2353] EGR valve solenoid short error
- FAILURE CODE [CA2357] EGR valve servo error
- FAILURE CODE [CA2381] KVGT position sensor high error
- FAILURE CODE [CA2382]
- FAILURE CODE [CA2383]
- FAILURE CODE [CA2386] KVGT solenoid short error
- FAILURE CODE [CA2387] KVGT servo error
- FAILURE CODE [CA2555] Intake Air Heater Relay Open Circuit Error
FAILURE CODE [CA3577]58 topics
- FAILURE CODE [CA3578]
- FAILURE CODE [CA3582]
- FAILURE CODE [CA3583]
- FAILURE CODE [CA3596]
- FAILURE CODE [CA3649]
- FAILURE CODE [CA3681]
- FAILURE CODE [CA3682]
- FAILURE CODE [CA3713]
- FAILURE CODE [CA3717] SCR Outlet Sensor Volt Mismatch Error
- FAILURE CODE [CA3718]
- FAILURE CODE [CA3725]
- FAILURE CODE [CA3741]
- FAILURE CODE [CA3748] Turbo out NOx Sensor Stuck In Range Error
- FAILURE CODE [CA3751]
- FAILURE CODE [CA3755] AdBlue/DEF Dosing Performance Degradation Error
- FAILURE CODE [CA3866]
- FAILURE CODE [CA3867]
- FAILURE CODE [CA3868]
- FAILURE CODE [CA3899] SCR NH3 Sensor Circuit Error
- FAILURE CODE [CA3911]
- FAILURE CODE [CA3912] SCR NH3 Sensor Heater Warmup Error
- FAILURE CODE [CA3932] SCR NH3 Sensor Heater Volt High Error
- FAILURE CODE [CA3933] SCR NH3 Sensor Heater Volt Low Error
- FAILURE CODE [CA3934]
- FAILURE CODE [CA3935] SCR NH3 Sensor Trim Resistance Error
- FAILURE CODE [CA3936] SCR NH3 Sensor Internal Circuit Error
- FAILURE CODE [CA4151]
- FAILURE CODE [CA4152]
- FAILURE CODE [CA4155]
- FAILURE CODE [CA4156]
- FAILURE CODE [CA4157]
- FAILURE CODE [CA4158]
- FAILURE CODE [CA4159]
- FAILURE CODE [CA4161]
- FAILURE CODE [CA4162]
- FAILURE CODE [CA4163]
- FAILURE CODE [CA4164]
- FAILURE CODE [CA4165]
- FAILURE CODE [CA4166]
- FAILURE CODE [CA4168]
- FAILURE CODE [CA4169]
- FAILURE CODE [CA4171]
- FAILURE CODE [CA4249]
- FAILURE CODE [CA4251]
- FAILURE CODE [CA4259]
- FAILURE CODE [CA4261]
- FAILURE CODE [CA4277]
- FAILURE CODE [CA4281]
- FAILURE CODE [CA4459]
- FAILURE CODE [CA4461]
- FAILURE CODE [CA4658] AdBlue/DEF Low Flow Error
- FAILURE CODE [CA4731] AdBlue/DEF Temp Sensor Out Of Calibration Error
- FAILURE CODE [CA4732] AdBlue/DEF Level Sensor Out Of Calibration Error
- FAILURE CODE [CA4739] AdBlue/DEF Level Sensor Internal Circuit Error
- FAILURE CODE [CA4768]
- FAILURE CODE [CA4769]
- FAILURE CODE [CA4842]
- FAILURE CODE [CA4952]
FAILURE CODE [DDNRKY]58 topics
- FAILURE CODE [DDNS00]
- FAILURE CODE [DGH2KB]
- FAILURE CODE [DHA4KA]
- FAILURE CODE [DHAAMA]
- FAILURE CODE [DHACMA]
- FAILURE CODE [DHPAMA]
- FAILURE CODE [DHPBMA]
- FAILURE CODE [DHS3MA]
- FAILURE CODE [DHS4MA]
- FAILURE CODE [DHS8MA]
- FAILURE CODE [DHS9MA]
- FAILURE CODE [DHSAMA]
- FAILURE CODE [DHSBMA]
- FAILURE CODE [DHSCMA]
- FAILURE CODE [DHSDMA]
- FAILURE CODE [DHSFMA]
- FAILURE CODE [DHSGMA]
- FAILURE CODE [DHSHMA]
- FAILURE CODE [DHSJMA]
- FAILURE CODE [DK80KM]
- FAILURE CODE [DK80KR]
- FAILURE CODE [DK80KT]
- FAILURE CODE [DKG1KM]
- FAILURE CODE [DKG1L8]
- FAILURE CODE [DKR0MA]
- FAILURE CODE [DKR1MA]
- FAILURE CODE [DKT0KM]
- FAILURE CODE [DKT0L8]
- FAILURE CODE [DKT1KA]
- FAILURE CODE [DKT1KB]
- FAILURE CODE [DKT2KA]
- FAILURE CODE [DKT2KB]
- FAILURE CODE [DKT4KM]
- FAILURE CODE [DKT4L8]
- FAILURE CODE [DKT5KA]
- FAILURE CODE [DKT5KB]
- FAILURE CODE [DKT6KA]
- FAILURE CODE [DKT6KB]
- FAILURE CODE [DKT8KA]
- FAILURE CODE [DKT8KB]
- FAILURE CODE [DKT9KA]
- FAILURE CODE [DKT9KB]
- FAILURE CODE [DKTAKA]
- FAILURE CODE [DKTAKB]
- FAILURE CODE [DKTAMB]
- FAILURE CODE [DKTBKX]
- FAILURE CODE [DKTBMC]
- FAILURE CODE [DKTEMB]
- FAILURE CODE [DKTFKX]
- FAILURE CODE [DKTFMC]
- FAILURE CODE [DKTJMB]
- FAILURE CODE [DKU1MA]
- FAILURE CODE [DKU2MA]
- FAILURE CODE [DKUGKA]
- FAILURE CODE [DKUGKB]
- FAILURE CODE [DKUGKY]
- FAILURE CODE [DKUHKA]
- FAILURE CODE [DKUHKB]
FAILURE CODE [DWK0KA]38 topics
- FAILURE CODE [DWK0KB]
- FAILURE CODE [DWK0KY]
- FAILURE CODE [DWK2KA]
- FAILURE CODE [DWK2KB]
- FAILURE CODE [DWK2KY]
- FAILURE CODE [DWK8KA]
- FAILURE CODE [DWK8KB]
- FAILURE CODE [DWK8KY]
- FAILURE CODE [DXA8KA]
- FAILURE CODE [DXA8KB]
- FAILURE CODE [DXA9KA]
- FAILURE CODE [DXA9KB]
- FAILURE CODE [DXE0KA]
- FAILURE CODE [DXE0KB]
- FAILURE CODE [DXE4KA]
- FAILURE CODE [DXE4KB]
- FAILURE CODE [DXE4KY]
- FAILURE CODE [DXE5KA]
- FAILURE CODE [DXE5KB]
- FAILURE CODE [DXE6KA]
- FAILURE CODE [DXE6KB]
- FAILURE CODE [DXE7KA]
- FAILURE CODE [DXE7KB]
- FAILURE CODE [DXE7KY]
- FAILURE CODE [DXE8KA]
- FAILURE CODE [DXE8KB]
- FAILURE CODE [DXE8KY]
- FAILURE CODE [DXE9KA]
- FAILURE CODE [DXE9KB]
- FAILURE CODE [DXE9KY]
- FAILURE CODE [DXEAKA]
- FAILURE CODE [DXEAKB]
- FAILURE CODE [DXEAKY]
- FAILURE CODE [DY20KA]
- FAILURE CODE [DY20MA]
- FAILURE CODE [DY2CKB]
- FAILURE CODE [DY2DKB]
- FAILURE CODE [DY2EKB]
TROUBLESHOOTING OF ELECTRICAL SYSTEM (E-MODE)11 topics
- ENGINE DOES NOT START (ENGINE DOES NOT CRANK)
- MANUAL PREHEATING SYSTEM DOES NOT WORK
- AUTOMATIC PREHEATING SYSTEM DOES NOT WORK
- WHILE PREHEATING IS WORKING, PREHEATING MONITOR DOES NOT LIGHT UP
- NOTHING
- GINE OIL LEVEL MONITOR LIGHTS UP IN YELLOW
- TOR COOLANT LEVEL MONITOR LIGHTS UP IN YELLOW
- NING
- CHARGE LEVEL MONITOR LIGHTS UP IN RED WHILE ENGINE IS RUNNING
- FUEL LEVEL MONITOR LIGHTS UP IN RED WHILE ENGINE IS RUNNING
- WATER SEPARATOR MONITOR LIGHTS UP IN RED WHILE ENGINE IS RUNNING
DISPLAY OF FUEL GAUGE DIFFERS FROM ACTUAL FUEL LEVEL4 topics
- OR MAXIMUM
- ANT TEMPERATURE
- MAXIMUM
- PERATURE
AUTOMATIC WARM-UP SYSTEM DOES NOT WORK (IN COLD WEATHER)1 topic
- DOES NOT LIGHT UP OR DOES NOT GO OFF
AUTO-DECELERATOR IS NOT OPERATED OR CANCELED WITH LEVER3 topics
- NOT DISPLAYED
- NOT CHANGED
- CHANGE
ALL OF WORK EQUIPMENT, SWING, AND TRAVEL MECHANISM DO NOT LOCK3 topics
- SWING
- BRAKE DOES NOT OPERATE
- CATOR NOT DISPLAYED ON MONITOR
WHEN WIPER SWITCH IS OPERATED, WINDSHIELD WIPER DOES NOT OPERATE18 topics
- ATTACHMENT HYDRAULIC CIRCUIT CANNOT BE CHANGED
- KOMTRAX SYSTEM DOES NOT OPERATE NORMALLY
- MACHINE PUSH-UP FUNCTION CANNOT BE CANCELED
- MACHINE PUSH-UP FUNCTION DOES NOT OPERATE
- nected !] AND [Slope sensor not connected !]
- CONTROL BOX DISPLAYS THE MESSAGE [GPS receiver not connected!]
- CONTROL BOX DISPLAYS THE MESSAGE [Waiting for radio link
- CONTROL BOX DISPLAYS THE MESSAGE [Tilt Bucket Sensor Offline!]
- CONTROL BOX DISPLAYS THE MESSAGE [Waiting for satellites
- CONTROL BOX DISPLAYS THE MESSAGE [Komatsu controller not connected!]
- CONTROL BOX DISPLAYS THE MESSAGE [Sensors are invalid]
- CONTROL BOX DISPLAYS THE MESSAGE [Waiting to initialize
- CONTROL BOX DISPLAYS THE MESSAGE [Initializing
- CONTROL BOX DISPLAYS THE MESSAGE [No GPS Localization
- CONTROL BOX DISPLAYS THE MESSAGE [Low precisions
- CONTROL BOX DISPLAYS [Out of design area
- CONTROL BOX DISPLAYS THE MESSAGE [Avoidance Area Breach!]
- CONTROL BOX CAN NOT BE TURNED ON
Inside this manual
Real pages from this service manual (3,593 pages). Open the sample pages (PDF, 1089 KB)
- Troubleshooting, page 1,796: FAILURE CODE [CA3562]
- Diagram, page 2,016: Open or short circuit in
- Specifications, page 3,391: Unit: mm
- Color page, page 149: A: From AdBlue/DEF mixing tube
- Color page, page 362: 11: Control valve
- Foldout diagram, page 3,566: ELECTRICAL CIRCUIT DIAGRAM (13/14)
Other manuals for this machine
Save 10% on 2 manuals, 15% on 3 or more. Other manuals for the PC360LCi-11 are listed below. Editions cover different serial number ranges: check the serial coverage and tick only the ones that match your machine.
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This is a service manual
Here's how it compares to the other manual types.
Service manual
Factory repair procedures and technical information such as specifications, troubleshooting, and wiring and hydraulic diagrams, for the models and systems the manual covers. See What's inside for its topics.
Operator's manual
Safe operation, controls, maintenance schedules, lubrication points, inspections, and basic checks. Repair procedures are in the service manual.
Parts manual
Illustrated diagrams with factory part numbers for identifying components and ordering parts. Repair procedures are in the service manual.
Engine service manuals are sometimes sold separately, since certain machine models were offered with more than one engine option.
What it's used for
Factory manual for in-house farm and construction shop use. Straightforward, complete, and easy to follow. It contains the OEM information dealership service departments and parts counters use to diagnose problems, identify components, and perform maintenance or repairs correctly.
Service shops and owner/operators who repair their own equipment
Identifying correct parts and seeing how assemblies come apart and go back together
Keeping equipment running with less downtime
Factory manual, 3,593 pages
Quantity one is the manual described above.
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Binder not included
Manuals over about 300 pages may need a standard 3-ring binder, which you can buy locally to keep the pages organized for shop use.
Questions about model, serial number, engine coverage or contents? Contact us before purchasing and we'll help confirm it's the right manual. Please verify the manual type, machine model, serial number range and engine coverage before purchasing: manuals ordered in error carry a 20% restocking fee (return policy).